Privacy

How PUGNET uses account, matchmaking and integrity data.

Data we use

PUGNET may process your Steam identity and game eligibility data, Discord identity, email, username, password hash, security and browser identifiers, match telemetry, demos, reports, sanctions and deletion requests.

Why we use it

Data is used for eligibility, identity, matchmaking, competitive integrity, notifications, moderation and security. We only collect what is needed for those purposes do not perform any sort of invasive fingerprinting.

Security and anti-smurf signals

IP and first-party browser signals are used to support security, abuse prevention and anti-smurf investigations.

Deletion and retention

Deletion has a 30-day recovery period. After recovery expires, PUGNET will delete or anonymize profile and unnecessary personal data as applicable. PUGNET will retain and use the minimum records required for Steam identity non-reuse, ban enforcement, abuse prevention and match integrity where the final legal policy permits.

Raw IP history will not be retained indefinitely.

External services

PUGNET integrates with Steam and may integrate with Discord and email delivery services. Production data processing, lawful bases and retention rules require appropriate EU privacy review before launch.